FREQUENTLY ASKED QUESTIONS
Please check out our Blog. It contains a lot of helpful information geared towards the homeowner.
Q. Do I need to be home?
A. We prefer the homeowner to be home when we provide the estimate. This allows us the opportunity to answer any questions as they arise and to address specific areas of concern.
All work can be performed provided that we have access to the exterior of the property and everything in our pre home inspection is put away and windows and doors are closed and locked. We will take care of everything else. Of course you are welcome to hang out with us.
Q. What payment methods are accepted?
A. Payment is accepted via credit card (Visa, Mastercard, Amex, Discover) at the time of appointment scheduing and/or in cash immediately upon completion of services.
Q. Mold, Algae, etc. Do they pose a health risk to my family and pets?
A. Yes they can. Read on extensive Blog post on the subject.
Q. Can I, as a homeowner, pressure wash my siding?
A. Sure homeowners can do it themselves, but there are techniques and precautions that need to be followed. Siding deteriorates over time and can become brittle. It is also important to avoid water intrusion. Moisture trapped behind the siding can cause problems down the line. A trained professional should know to use low pressure, soft wash and if necessary which environmentally friendly treatments to apply.
Q. How long does it take?
A. That depends on the square footage, surface type and level of grime. Here's an example. When I make breakfast for my boys in the morning and fry bacon, the oil tends to splash around the pan onto the glass stove top. Once cool, that oil is easy to wipe up. When my wife cooks rice she has a tendency to let it boil over. The starch in the water bonds and burns onto the stove top. Once cool, it's easy to clean but takes far longer to clean with more effort and cleaning products than just a few oil splashes. The same applies to pressure cleaning.
Q. Can pressing cleaning cause damage to my driveway or home?
A. It can, but it shouldn't. Here's why.
Even a regular garden hose can blast away loose paint. If your paint is loose it may be due to water intrusion, incorrect paint application and the list goes on. Screens become brittle with age and can shred or tear. Siding can be damaged and water can be forced behind them. Age and environment takes its toll on everything (except for those of us that get better looking with age), but a trained professional will take the steps necessary to protect your investment. We use commercial grade equipment to provide volume and do not focus on high pressure. Our machines provide large quantities of water to thoroughly rinse your home removing the dirt & dust.
Q. Will my windows get wet/dirty?
A. Yes. When perfroming a house wash your windows and doors will get wet and some level of run off. We will rinse them off but window washing is a separate service offerred and not part of a basic house wash.
Q. Are water additives used and if so will they damage my plants?
A. Where possible we avoid chemical treatments. With the right know how and equipment harsh chemicals should not be required. We do kill organic matter and occasionally may need a diluted eco-friendly water additive, however every precaution is taken to protect your plants and landscape. We protect your plants and landscaping with a 3 pronged approach.
Q. Do you use bleach? My neighbor recommended it.
A. Please ask your neighbor to put away the bleach and to call us.
No, we do not use it and here is why. Bleach is not a miracle cleaning agent that most DIY'ers believe it is. It may kill organic matter such as mold, but it does not remove the pollution, dirt, and other grime that has bonded to the side of your home or on your walkways.
Q. Will that rust / oil stain come out?
A. Concrete is porous and unless sealed acts like a sponge when oil is spilled on it. Because of this, the oil can be removed from the surface and lighten the oil stain, but will most likely leave behind a stain. Rust stains from fertilizer containing iron, flower pots and so on, can usually be removed. There are a few exceptions where the rust stain cannot be removed but can be lightened.